It is part from remote tools category and is licensed as shareware for Windows 32-bit and 64-bit platform and can be used as a free trial until the trial period will end. Remote sessions also count with extremely useful tools like screenshots, file transference, and live chat to communicate with workers on the other end and guide them through every step of the way towards a solution to their problem while also retaining control over some key aspects. With this software, experts in the work team get controlled and secured access to any computer registered on the system, using multi-factor authentication measures to ensure the privacy and safety of the data.

It can be used by help desk experts to assist workers with technical issues, as well as it can be used by administrators to take over other machines in the network in case he needs to or an emergency. This is a remote control application that doubles as both of the aforementioned solutions. In today’s world, this procedure has transcended its initial limitations and has become a routine task for many groups of collaborators in professional environments. SolarWinds offers enterprise solutions that are the powerful, scalable, extensible and customizable.The times where remote assistance was something exclusively used by IT specialists and tech support teams are long gone. With a multitude of remote support solutions available in the market, this whitepaper helps you identify the right remote support tool for your needs. The concept of anytime, anywhere IT support is here to stay because end-users require support, computers require troubleshooting and servers require update and maintenance. Understanding the Need for a Remote Support Solution As remote IT support has become more common in organizations, find out how authentication and encryption play a vital role in securing remote desktop connectivity. Understand the importance of remote access security to help establish a safe telecommuting environment. The Road to Secure Remote Connectivity & Safer Telecommuting Read this research paper by HDI and SolarWinds, and find out how support centers function in the healthcare industry, what metrics they measure, and what channels & technologies are used for tech support. Opportunities for Healthcare Support Centers to Prove Their Value

Dameware mini remote control server